Shipping and Delivery

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 3 - 5 business days of processing and production time for your order to ship out. 

HOW LONG IS THE SHIPPING TIME?

You choose your shipping speed at checkout. US orders ship via USPS and FedEx. International orders ship Standard from the fulfillment center closest to your address.

US SHIPPING Standard: 7 to 14 business days Expedited: 5 business days Express: 2 business days

INTERNATIONAL SHIPPING Standard: 10 to 21 business days Expedited and Express are available on US orders only.

These delivery estimates begin once your order ships. Every order is prepared and processed first (see Order Processing Time below), so your total time to arrival is processing time plus the shipping speed you pick.

There are circumstances that are out of our control (natural disasters, holidays, weather, etc.) that may cause shipping postponements. While most packages will arrive on time, there may be delays our carriers experience. For this reason we do not guarantee an exact delivery time. The delivery issue is the responsibility of the shipping company.

WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your seat cover is shipped. All our seat covers ship from distribution centers located in USA, Europe and Asia.

Each individual seat cover may be shipped from different fulfillment center depending on the country to be shipped to and stock availability.

When you receive your tracking number, if you need help tracking your order you can go here. 

If you encounter any issues when tracking your order, please don’t worry. It may take a few days for our shipping partners to update the tracking information. You may also contact us directly at service@windriderseatcovers.com for any concerns about your order.

Order Processing Time

All orders require processing before they ship (Monday through Friday, excluding holidays).

• Standard orders are typically processed within 3 to 5 business days.

• Express orders are typically processed within 1 business day. 

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Expedited Shipping

Expedited shipping timeframes begin once the order has been processed and handed over to the carrier.

For example:

• An order placed on Monday and shipped on Tuesday with 2-business-day shipping is expected to arrive by Thursday.

• Shipping transit times are counted by the carrier starting from the shipment date, not the order date.

Business Days

Business days are Monday through Friday and do not include weekends or holidays.

Shipping Refunds

Shipping charges are non-refundable once an order has been shipped and delivered within the selected shipping timeframe.

CAN I CANCEL MY ORDER?
You are able to cancel your order with no penalty! You must cancel your order 12 hours after creating it for the cancellation to be applied. All you need to do is send us an email to service@windriderseatcovers.com with the subject line "CANCEL". If your order was shipped already then cancellation would no longer be possible. 

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at service@windriderseatcovers.com. If the address is wrong, we can correct this within 24 hours.

MY ITEM ARRIVED DAMAGED 
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)